If you have any questions or encounter any issues, please don’t hesitate to contact Safe Footwear. You can reach us at info@safefootwear.com or by filling out the form below.
Shipping Policy
Item Stock and Warehouse Location
All our items are stocked in our warehouse located in Australia.
Order Processing Time
- Orders are processed within 1-2 business days.
- Orders placed before 3 PM (AEST) will begin processing the same day.
- Orders placed after 3 PM (AEST) or on weekends will begin processing the next business day.
Transit and Delivery Time
- Standard delivery time is between 7 to 10 business days.
Shipping Rates
- We offer free shipping on all orders within Australia.
Shipping Locations
- We currently ship only within Australia.
- We do not accept international orders at this time.
Shipping Queries
For any shipping-related questions or concerns, please contact us at info@safefootwear.com or fill in the form below.
Payment and Delivery
- Payments can be made by credit card or other accepted payment services.
- Safe Footwear reserves the right to change payment methods at any time without prior notice.
- We are not responsible for disruptions or security issues arising from third-party payment services.
Delivery Service
- The delivery time is typically between 7 and 10 business days.
- Safe Footwear reserves the right to change delivery times without prior notice.
- In case of delivery to a distribution point due to technical issues, we will refund the home delivery fees.
Delays and Force Majeure
- Delays caused by factors beyond our control, such as extreme weather, natural hazards, strikes, or other force majeure events, do not constitute a breach of our delivery obligations.
- Customers will be informed of new delivery dates in such cases.
Delivery Issues
- If the delivery cannot be completed due to incorrect information or the recipient being unavailable, the customer must arrange a new delivery date and may incur additional delivery fees.
- Unclaimed shipments will be returned to the warehouse, and the customer will not be entitled to a refund.
Customer Responsibility
- Safe Footwear is not responsible for delays caused by the customer, such as difficulties in contacting them.
- Such delays do not release the customer from their payment obligations.
